All posts by: Ben Katt

Knowing when your inbound sales caller starts to run out of questions is the key to regaining control of the call and making a sale. In an earlier post in this series, we discussed what often occurs at the beginning of an inbound call from a prospective buyer: They begin by asking a series of fast-paced......
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Beware of using skunk words or phrases that can cast an unwarranted shadow upon your sales presentation, sales call. It was a TV infomercial about nutrition and the benefits of magnesium. The speaker said was talking about the importance of taking magnesium in a manner that your body can absorb it. Doesn’t that sound like......
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At certain times during inbound sales calls, remaining silent moves the sale toward a YES. When to remain silent during inbound sales calls In the previous post in this series, we looked at the second choice you have just after answering a prospective buyer’s question: remaining silent. During most parts of an inbound phone call......
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You will learn the second of three basic ways to respond to inbound sales calls from prospective buyers after your greeting. Your choice of which persuasion activity to use will set the tone of the call and affect the outcome of the sale. Remaining silent after greeting inbound sales calls In this series of posts, we are......
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You have three basic ways to respond to inbound sales calls from prospective buyers after your greeting. Your choice will set the tone of the call and affect the outcome of the sale. 3 ways to respond to inbound sales calls In the previous series of posts, we examined the first ten seconds when receiving inbound......
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