Posts filed under: communication skills

Not carefully reading emails from your prospects and customers can cost you sales and endless hours of unnecessary conversation. This topic is a two-edged sword. The first edge of this topic is about you. When prospects/clients/customers send you emails or...
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One aspect of a high emotional quotient is whether you are focused on yourself or your prospects and customers. Several books have recently been written about Emotional Intelligence, popularly referred to as EQ for Emotionally Quotient.  It is a play...
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An electronic presentation (vs. using a brochure or demonstrating a product) will add color, depth, and emotion to your sales presentations. Many sell using PowerPoint or other media programs. In this series, we have discussed the physical tools that will...
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How you see your role as a salesperson, as the hero, rather than a guide, will impact your sales. Everyone wants to be the hero. Some want to be the “on stage” hero that is highly visible and they receive lots...
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Many salespeople dread the sales processes of their company as a necessary evil.  However, when mastered, these sales processes provide you with an advantage over your colleagues. “The sales professional’s work is selling, not doing these stupid sales processes that...
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