Monthly Archives: January 2018

The most effectively written email is useless if your prospect or customer doesn’t read it!  Here are three steps to help ensure your emails will be read: 1 Keep your emails short I love to write long, well-written emails that explain...
Continue Reading →
Not carefully reading emails from your prospects and customers can cost you sales and endless hours of unnecessary conversation. This topic is a two-edged sword. The first edge of this topic is about you. When prospects/clients/customers send you emails or...
Continue Reading →
Below are twelve reminders from Robin Sharma about how to make the next twelve months your very best year in every aspect of your life: – In every room you are in, be the most generous, optimistic, kind and brave...
Continue Reading →
Your prospects and customers determine your integrity in both your BIG and SMALL actions. Given that you are basically honest, it comes down the small things you do: For example, Do you put too much spin on things? Here is the...
Continue Reading →
One aspect of a high emotional quotient is whether you are focused on yourself or your prospects and customers. Several books have recently been written about Emotional Intelligence, popularly referred to as EQ for Emotionally Quotient.  It is a play...
Continue Reading →